Privacy Policy

1. Who we are

This Privacy Policy is issued by TRADEGENIUZ CAPITAL PRIVATE LIMITED for the operation of Geniuz Exchange. The Company is a technology platform facilitating digital asset-related services and peer-assisted USDT/INR workflows.

Collection or processing of personal data by the Company does not create a banking relationship. The Company is not a bank, NBFC, or deposit-taking institution.

2. Information we collect

We may collect identity data, contact details, KYC records, financial and transaction references, wallet and blockchain data, device and log data, communications, and records required for compliance and support.

We may also receive information from KYC providers, fraud prevention vendors, sanctions screening tools, blockchain analytics partners, banking/payment partners, and publicly available sources.

3. How we use information

We use information for onboarding, authentication, account operations, transaction facilitation, fraud prevention, sanctions and AML screening, dispute handling, legal compliance, service security, analytics, and customer support.

We may use your contact details for login/OTP alerts, account notifications, transaction updates, security notices, compliance communications, and service messages. Marketing communication is used only where permitted by law or where valid consent exists.

4. Legal bases / lawful grounds (India-appropriate)

Depending on context, processing is based on contractual necessity, legal obligations, legitimate interests (including security and fraud prevention), and consent where required. This includes compliance requirements under applicable Indian law, such as the Information Technology Act, 2000 and amendments, FEMA, PMLA, Income Tax Act, and related rules.

5. Sharing and disclosure

We may share data with trusted processors including cloud hosting providers, KYC vendors, analytics providers, messaging partners, payment and banking partners, fraud monitoring providers, and blockchain analytics or screening providers.

Data may be disclosed without prior notice where required by law, regulatory directions, court orders, lawful authority requests, fraud prevention needs, or platform security requirements. To the extent permitted by law, the Company is not liable for third-party failures beyond its reasonable control.

Users must provide accurate, genuine, complete, and current information. The Company may rely on submitted information and is not responsible for consequences of false, misleading, or outdated data.

6. Cookies and similar technologies

We use cookies and similar technologies for authentication, security, preferences, and performance, and where applicable for analytics or marketing subject to consent. See the Cookie Policy for details and preference controls.

7. Retention

We retain KYC, transaction, communication, and compliance records for periods required by legal, regulatory, tax, AML, audit, fraud prevention, dispute resolution, and internal compliance requirements. KYC/AML records may be retained for at least 5 years or longer where required.

Account closure or inactivity does not automatically require deletion where retention remains necessary or legally required.

8. Security

We apply reasonable administrative, technical, and organizational safeguards. No system is perfectly secure and internet transmissions involve inherent risks. You are responsible for secure use of your credentials and devices.

We may use automated systems, fraud screening, sanctions screening, and risk-scoring methods to protect users and comply with legal requirements.

9. Cross-border processing / transfers

Data may be processed in India and, where necessary, in other jurisdictions through trusted service providers, subject to contractual safeguards, security controls, and applicable law.

10. Your rights

Subject to applicable law, you may request access, correction, or updates to personal information. Certain requests may be limited by legal obligations, ongoing investigations, fraud prevention, or compliance restrictions.

11. Children

The Platform is intended for adults with legal capacity. We do not knowingly provide services to minors under 18.

12. Changes and contact

We may amend this Policy from time to time by publishing an updated version.

Privacy Contact: privacy@geniuzexchange.com
Support: support@geniuzexchange.com
Grievance: grievance@geniuzexchange.com